It is a delivery arrangement in which a Shopify specialist completes development for another agency under that agency’s brand. The agency owns the client relationship, while the white label partner handles agreed technical work in the background.

That depends on your preferred model. We can remain fully behind the scenes or join selected meetings as part of your extended team. The communication approach and confidentiality expectations are agreed before work begins.

Yes, an appropriate non-disclosure agreement can be reviewed and signed. Project terms should also cover communication boundaries, ownership, access, payment and use of third-party assets.

Yes. We can convert approved Figma layouts into reusable Shopify sections and templates. Responsive states, interactions, content controls and any missing designs should be clarified during scoping.

Yes. We can improve free or premium themes, create new sections, refine templates and add carefully scoped functionality. We first review the current theme so inherited limitations and app conflicts are visible.

Yes, subject to project fit and requirements. Shopify Plus work may include B2B experiences, expansion stores, automation, integrations and Plus-appropriate checkout functionality.

Yes. We support migrations from platforms such as WooCommerce, Magento and BigCommerce. The migration plan defines which data and content will move, how URLs will be redirected and how the final transfer will be coordinated.

Yes. We work with appropriate Shopify apps and can scope API-based integrations for ERP, CRM, PIM, fulfilment, subscriptions, marketing and other workflows. Feasibility depends on the systems and available APIs.

Yes. Responsive behaviour is part of theme implementation and quality assurance. We check layouts, navigation, touch controls, forms, product interactions and cart journeys across representative screen sizes.

Yes. Support can be arranged through a monthly retainer, dedicated resource, prepaid time block or scoped task, depending on volume and response expectations.

Pricing may be fixed, hourly, retainer-based or dedicated-resource based. A fixed quote requires a sufficiently clear scope; inherited code and open-ended support are usually better handled through time-based arrangements.

Availability depends on current commitments, project size and readiness. A complete brief, approved designs and clear access requirements help us confirm a realistic start date quickly.

Yes, when requested. We can join as a member of your agency and follow your communication rules. We do not contact the client independently or promote our own services.

Ownership follows the signed agreement. Generally, agreed custom deliverables transfer after payment, while Shopify, apps, themes, fonts and other third-party assets remain subject to their own licences.

Send the project summary, designs or reference store, required functionality, integrations, deadline and preferred engagement model. We will identify questions, confirm fit and prepare the next practical step.